Privacy Policy

Last updated: 28-05-2024

Welcome to Supa Ratings Pty Ltd! This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website suparatings.com.au. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Geolocation Data: Information such as your device’s location, which can be precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Site.
Other Data: Other data that we may collect which is not specifically listed here, but which we will use in accordance with this privacy policy.

2. Use of Your Information

We may use the information we collect about you in the following ways:

To operate, maintain, and improve our site and services.
To process transactions and send you related information, including purchase confirmations and invoices.
To send you technical notices, updates, security alerts, and support and administrative messages.
To respond to your comments, questions, and provide customer service.
To monitor and analyse trends, usage, and activities in connection with our Site.
To personalise your experience on the Site.
To send you updates and useful marketing insights. We do not sell your information to third parties.
To facilitate contests, promotions, and surveys.
To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
To enforce our terms, conditions, and policies.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Social Media Contacts: If you connect to the Site through a social media account, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
Other Users: When you share personal information or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page.

7. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You may request access to the personal information we have about you and request that we correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Restriction of Processing: You may request that we restrict the processing of your personal information.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Object to Processing: You may object to the processing of your personal information in certain circumstances.
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

8. International Transfers

We may transfer, store, and process your information in countries other than your own. We will protect your information in accordance with this privacy policy wherever it is processed.

9. Data Retention

We will retain your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

11. Third-Party Websites

Our site may contain links to third-party websites. We do not control and are not responsible for the content or practices of these other websites. This privacy policy does not apply to these third-party websites.

12. Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Supa Ratings Pty Ltd

suparatings.com.au

info@suparatings.com

Understood